Get in Touch With Us
Got a question about something you've read here, spotted an error, or want to suggest a brand we haven't covered? This page explains how to reach the Fast Payout Casino UK team, what we can help with, and how long a reply usually takes.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to do the job of a real answer. Please include a short summary of what your message is about in the subject line so we can route it to the right person without back-and-forth.
We aim to reply within two working days. During busier periods it can take a little longer, but every message gets a response.
What You Can Get in Touch About
- Questions about our reviews — if you want more detail on how a particular casino not on GamStop was assessed, or how it compares to another on our list, ask and we'll explain.
- Corrections — welcome offers, terms and licensing details change often. If something looks out of date on one of our pages, telling us helps keep the site accurate for the next reader.
- Suggestions for coverage — if there's a new non-GamStop casino, a payment method, or a topic around the best non-GamStop casinos you'd like us to look at, we're happy to hear ideas.
- Partnership or editorial enquiries — if you represent a casino brand or a payments provider and want to discuss working with us, introduce your organisation and what you have in mind.
- Concerns about gambling harm — if you're contacting us because you or someone you know is struggling with gambling, please say so in your message. We'll point you towards independent support resources rather than leave you without a response.
What to Include for a Faster Reply
A few details make it much easier for us to help quickly:
- Which page or brand your message relates to, if applicable
- Whether you're flagging an error, asking a question, or making a suggestion
- Any relevant screenshots or links, if you're reporting something like a broken offer or outdated term
What We Can't Help With
We're an independent comparison site, not a casino operator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or make decisions on individual player accounts. Those matters sit with the operator you've signed up with directly — their support team, usually reachable through live chat or email on their own site, is the right first point of contact. If you're unsure who to approach, let us know which brand is involved and we can point you in the right direction.
A Note on How We Work
Our rankings and write-ups, including those covering brands like Betmica, Kikibet and Betninja, reflect independent research into things such as licensing, payment speed, game range and bonus terms — not payment from any operator for a higher position. Reader feedback genuinely feeds into how we review and update pages, so if something we've published doesn't match what you experienced, we want to know.
All content on this site is intended for readers aged 18 and over. Thanks for taking the time to get in touch — we look forward to hearing from you.